主导航

Intelligent Customer
Service Management

Help reduce your service costs and
deploy the right resource

FUNCTION

For OEMs
Manage the processes and work orders of the on-site service, and combine the actual business, service processes and work orders can be configuredManage field service engineersPresentation of post-market data, including failure analysis and benefit
For EUs
Easily submit work ordersStatistics and analysis of operation and maintenance costs
For Service Engineers
Monitor equipment real-time working conditions and historical conditions, equipment location, and historical service recordsWork via Mobile App

VALUE

Help OEMs and their equipment service providers to carry out digital transformation of post-market service management. Improve response speed, customer satisfaction, and increase the company's post-market service revenue by improving customer stickiness and contract renewal rate.